Data recovery process

data recovery process

Contact Serman by phone or through our online form, a specialist will tell you:

  • Chances of success for your data recovery.
  • Estimated recovery time.
  • Estimated recovery cost.

You can request a free pick up of your device anywhere in Spain and Portugal.

how to recover data from any device

Free diagnosis within 24h

After we get your device...

YOU WILL KNOW
  • Your device’s failure.
  • Exact price and approximate deadlines.
YOU CAN CHOOSE TO...
  • Accept the quote.
  • Reject the quote and get the device back (by your own means).
 
process of data recovery, how a recovery lab works

Data recovery

After finishing the data recovery...

YOU WILL OBTAIN
  • A list of the recoverable files.
YOU CAN CHOOSE TO...
  • Accept the recovery
  • Reject the recovery and get the device back (by your own means), only if the recovery is not 100%.
 
how to send the hardware for data recovery

Delivery of the recovered data

YOU CAN CHOOSE TO...

  1. Buy a new hard drive from us or provide your own for the recovered data.
  2. Have your recovered data delivered free of charge anywhere in Spain and Portugal or pick them up yourself in our office.
  3. YOUR RECOVERED DATA

24h Data Recovery Services

StandardPriorityIntensiveUrgent
Approximately 6 to 10 days (Monday to Friday, service hours) Approximately 4 to 6 days (Monday to Friday, service hours)) Approximately 2 to 5 days (Monday to Saturday, service hours)) Approximately 1 to 4 days (Monday to Sunday, 24h)